From November 2016 the surgery will be trialling a new system for patients to book appointments.
What are the changes?
ALL appointments are now available to book in advance. This will mean that all the morning appointments that you used to be able to only book that same morning (at 8am) are now available to book 3 days or 6 days in advance. This will allow all the patients who need to see a GP that day for urgent appointments or to request home visits should be able to get through on the phones quicker. This change will also allow patients more availability in seeing a GP and also more chance of them being able to see the GP of their choice.
ALL the appointments are also available to book online this will also help with the volume of calls that the surgery receives. If you would like to register for the online booking please ask at Reception to sign up for it. We do require photo ID when registering.
What hasn’t changed?
ALL the afternoon appointments will remain the same. These appointments are all available to book in advance (1 week, 2 weeks and 28 days). These appointments are available to book at 10am daily and are also available to book online.
If you are unwell and require an urgent appointment (something that can’t wait until the next routine appointment) please contact the surgery at 8am. These appointments are NOT available online so you will need to call the surgery.
We hope that these changes will make it easier for patients to see a GP. If you require any further information regarding the new system please ask at Reception.