Wasted Appointments

MISSED APPOINTMENTS

IN JANUARY 2025, 154 PATIENTS BOOKED AN APPOINTMENT BUT DID NOT TURN UP. 

THIS MEANT THAT 154 OTHER PATIENTS WHO NEEDED AN APPOINTMENT HAD TO WAIT LONGER. 

IF YOU NEED TO CANCEL ANY APPOINTMENT, YOU CAN DO  THIS BY LETTER, PHONE OR CALLING IN.  YOU CAN ALSO CANCEL AN APPOINTMENT WITH A GP ONLINE EVEN IF YOU BOOKED IT OVER THE PHONE. JUST ASK THE RECEPTIONIST FOR DETAILS IF YOU DO NOT ALREADY USE THE ONLINE SYSTEM.

PLEASE HELP US TO REDUCE THE WAITING TIMES FOR APPOINTMENTS BY LETTING THE SURGERY KNOW IF YOU CANNOT ATTEND.