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Noticeboard

 WUHAN NOVEL CORONAVIRU

Please DO NOT attend the surgery If you have returned from Wuhan, China in the last 14 days, or have had contact with a confirmed case of the virus:

  • Stay indoors and avoid contact with other people
  • Call NHS 111 to tell them of your recent travel to the city

Please follow this advice even if you do not have symptoms of the virus

For more information please do NOT call the surgery. Please call 111 or visit www.nhs.uk/conditions/wuhan-novel-coronavirus/

The next Linden Patient Participation Group meeting will be held on Tuesday 4th February at The Linden Medical Group, Stapleford Care Centre at 7pm.

All Linden patients are very welcome to attend - please come along to find out more about the group.

 

Comments & Complaints

comments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice Supervisor (Mrs Patricia Mozley) and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

Complaints Procedure: complaint procedures leaflet.pdf

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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