Rights and Responsibilities
We do our best to provide a quality medical service. In return we expect and hope that patients will respect our staff. Appointments should be kept wherever possible; if not possible then appointments should be cancelled, thereby not wasting the time set aside for that appointment.
We are obliged to inform you under the terms of our Contract with Broxtowe & Hucknall Primary Care Trust that any patient who is violent or abusive to the doctors, their staff or any other persons present on the practice premises will be removed forthwith from the doctors’ list of patients.